All Sales Policy
Due to the nature of research materials:
All sales are final.
Exceptions (Eligible Cases Only)
We may offer replacement or refund if:
- Wrong item was shipped
- Product arrived damaged
- Order was lost in transit
Requirements
To qualify:
- Contact within 48 hours of delivery
- Provide clear photos of the issue
Non-Eligible Cases
We do not accept returns for:
- Change of mind
- Incorrect use or handling
- Opened or used products
Resolution
Approved cases may receive:
- Replacement product
- Store credit
- Refund (case-by-case)
Contact: info@rejuvenixbio.com